Updated 2025-09-10
System Settings
System Settings
Go to: EnergyCloud/ System Settings
1. System Information
Under this tab, you as an owner or installer can find the following tabs:
> “System Information” Here you can change the “Name of the system” and see your “System ID”.
> “Location” Here you have the option to fill in your “Address” where the system is installed. When the address is updated, you can press “GET GEOLOCATION” and “Time zone”, “Longitude” and “Latitude” will be entered automatically. Under the field “Bidding area” you enter which bidding area your home belongs to.
> “Solar Production Information” Here you fill in the peak power of the solar panels you installed through your SSO and into the Ferroamp system.
>”Electricity cost and extra” In this box, you can fill in “Cost of electricity”, “Revenue sold energy”, “Currency”, “Electric grid company identification” and “Property designation”.Â
NOTE! 
After changes are made, don’t forget to click on “UPDATE SYSTEM INFORMATION” to save the information in the EnergyCloud portal. 
2. Users 
Here, you as a system owner or installer can add users who can see or make changes to the system. 
3. System topology
On this page you will find the devices that are installed in the system. It is also possible to enter “Name”, “Number of Panels”, “WattPeak/Panel” and “Panel Brand”.
NOTE! 
Fill in the solar panel’s power and name to make it easier for support in any troubleshooting or analysis of solar electricity production.
4. Scheduling
Here you have the option to schedule how you want your system to work on different days or times of the day. Can be used for batteries, battery use and electric car charging with OCPP.
NOTE! 
If Ferro AI or ancillary services/FCR is enabled on the system, the scheduling feature is not available.Â
NOTE! 
More information regarding this can be found further down under the heading “SCHEDULING”.
5. System configuration 
Here you make the settings for battery and electric car charging.
NOTE!
When using Ferro AI and ancillary services/FCR, the system configuration is not available. FerroAI is enabled and deactivated in the app.
6. Alarm
By subscribing to one of our alarm functions, you will be updated via email if EnergyHub or an SSO stops delivering data to Energycloud.
How do I add users?
Go to: EnergyCloud/ System Settings/ Users
- Go to “Users” under “System Preferences”.
- Enter the email address you want to add. Select permissions for the new user.
- You can choose between “Admin” and “Viewer”. To make changes to system settings and configuration, the user needs to be an “admin”.
- Add the user, if it is a new user, you need to enter the first and last name.
- Refresh the page to see that the new user appears in the list. The new user will receive an email with a password that can be changed by logging into EnergyCloud.
How do I change language in EnergyCloud?
Go to the Energycloud web portal login page. If you are logged in, you must first log out of Energycloud.
In the top right corner, you can choose which language you want.
Log in to the portal using your preferred language.
What does different operation modes mean?
Go To: System Settings/System configuration/Operation mode
Running mode
Running mode means that the system is running in accordance with the operating settings. Running mode is activated or switched off using the Start/Stop button in EnergyCloud or on the display on the EnergyHub.
Measuring mode
If you turn off “Running Mode”, the system will go into “Measuring Mode”. Measuring Mode mode means that the system is set to only measure imports and exports over the electricity meter. In Measuring Mode mode, the phase balancing function is turned off and SSOs and ESOs in batteries are in sleep mode and do not output power to the DC grid. However, the DC grid is still energized as the voltage is generated by EnergyHub.
Fault mode
If a plant indicates “Fault Mode”, the EnergyHub will fail to upload the DC link. ” Fault mode” can be caused by (for example):
- Failed startup
- Blown fuse in EnergyHub
- Blown fuse on the DC network
- Internal error in EnergyHub
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If your EnergyHub indicates ” Fault mode”, you can try to resolve the issue by restarting the device:
- Turn off the AC supply to the EnergyHub
- Wait a few minutes
- Turn the AC supply back on to the EnergyHub
- Your EnergyHub should now enter either “Running Mode” or “Measuring Mode”
- If the EnergyHub returns to “Fault Mode” contact the installer.
How do I use System Configuration?
Go to: EnergyCloud/ System Settings/ System Configuration
If you have previously used the “Scheduling“ function, you will be greeted by the following image under “Operational settings“:
- If you want to change the settings for a long time, tap “GO TO SCHEDULING” and follow the instructions under “SCHEDULING” further down in this article. Â
- If you want to change the settings temporarily until your next scheduling is activated, click on “TEMPORARY OPERATIONAL SETTINGS”.
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Is FerroAI enabled?
If Ferroamp’s AI control FerroAI is activated in the app, it will be visible here. This means that it takes care of all the control to optimize your system
To change settings yourself, FerroAI must be turned off.
You do this in the phone app, under “Advanced settings”. Change the operating mode to “Schedule”. After that, you can go back to “System Configuration” in EnergyCloud.
Are ancillary services enabled?
If your system participates in the market for ancillary services, your system is controlled by an external party, which means that you cannot control your system yourself. Operational settings will therefore not be configurable.
NOTE!
If ancillary services are activated and you have questions regarding the control of your system or want to deactivate the service, you need to contact the service provider. Ferroamp cannot make changes regarding the control of systems connected to support services.
Read more about settings for different features
How do I use scheduling?
Go to: EnergyCloud/ System Setting/ Scheduling
Scheduling allows you to set up the system so that different operational settings are applied at different times and on different days of the week. For example, we can set the system to run one operating mode at night and another during the day, Monday to Friday, and then run another operating mode during the weekend.
Common example:
Night: Charge a battery or electric car because consumption and electricity prices are usually low
Day: Charge a battery or electric car only when there is an overproduction of solar electricity to maximize self-use.
Enable scheduling
Open the EnergyCloud web portal. Select “Scheduling” under “System Settings” in the left menu.
Start by deciding which default schedule you should have. The default schedule is the setting the system will have when no other schedule is enabled.
If this is the first time you are scheduling, first press the “Use current operating settings as default schedule” button.
Click “Edit Default Schedule” to make changes to the default schedule.
To start a new scheduling, tap the plus symbol (+) in the right corner.
- Write a short summary of what you want to accomplish with the system.
- Describe the system settings you are making.
- Time range. Choose when to start the schedule (Start) and when to end (End)”
- Days of the week. Choose which days of the week scheduling will run.
- Select which operating setting you want to run. Read more about the settings for: Manual Self-use and power shaving under Battery Settings.
6. Click “Save” in the bottom right corner.
7. Go to the calendar view to get an overview of which schedules are enabled.
8. Open Scheduling again and tap the plus sign to add more schedules.
How do I limit export of solar energy?
Limiting the export of solar electricity can be used to ensure that you do not export more than the main fuse can handle or to avoid exporting at negative prices. The feature can also be used in a PowerShare to focus on using electricity within the property instead of delivering to the grid.
Limit solar power at minus prices:
Activate FerroAI in Ferroamp’s app. Exports will then automatically be restricted when the spot price is below SEK 0.
Manual setting for limiting export
Go to: Energycloud/System settings/System configuration/Advanced
To limit solar power exports manually, you need to go into advanced settings. Use the operating mode you want to use otherwise. If you only have solar cells and do not have any operating mode activated, you can select “Manual”.
Please note that this selection is made under the heading “Operating mode”. The operating setting must be “Advanced” to access the button.
Activate the button “Limit Export of solar production” by marking it in green and then fill in a value under “Grid Export Threshold”. Tap “Update” to save the setting. The system will then limit production so as not to export electricity when the power output from the grid is below the limit value for electricity network export. Below you can see how the system behaves at different threshold values for electricity network exports.
- Threshold value = 0 W: The EnergyHub will strive not to produce more solar electricity than is consumed in the property
- Threshold value = – 20000 W: The EnergyHub will strive not to export more than 20 kW to the grid
- Threshold value: 20000 W: The EneryHub will only produce solar electricity when the power output from the grid is above 20 kW
How do I enter the size of the main fuse?
Go to: EnergyCloud/ System settings/ System Configuration / Operation Mode
You can set the main fuse size in the system configuration in EnergyCloud.
1. To stop the plant, press Stop.
- The system should now be in “Measuring mode”.
- Set the size of the main fuse under “System Parameters” and then click Update.
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